Shipping and Packaging
Shipment of the item(s) you buy in our auction is primarily the buyers responsibility. Be aware that shipping costs go up exponentially when the item is large and or heavy or has to be transported a great distance. If you do not want to be surprised by the extra costs, please check the shipping costs before you decide to bid.
As a service to our buyers Orientalist Art can provide a shipment and packaging service for an additional fee. Please contact us at info@Orientalist-Art.com for information after you have paid your initial invoice.
Handling and Packaging fees will vary between € 20 and € 50, depending on the condition and dimensions of the item.
Shipping fees depend on the dimensions, weight, and destination of the item. They may also vary depending on the shipping company.
Our preferred transport company is PostNL (Dutch Post) because they usually have the best rates and are reliable.
Shipment
After we have received payment, we will ship your item(s) within 5 working days. You will receive a tracking number so you can follow the package. For your information we will also send you the transport documentation.
The package becomes your responsibility from the time we send you the tracking number. We will of course give information and help where possible. However, the moment the package leaves the country, our options to do so will be limited. You will be better of communicating directly with the transport company that transports your package in your country.
Packaging
As you might imagine, as an online auction house we send and receive many packages. For environmental reasons and to lower the costs, we will reuse as much of the materials we can.
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